What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have created a form but when I email it and complete the form I can't send it back?

    Asked by meregymbuds on August 05, 2016 at 09:13 AM
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    JotForm Support

    Answered by david on August 05, 2016 at 12:03 PM

    I am not sure what you mean by "send it back".  If you are trying to send email confirmations when the form is submitted, these are our guides on setting up email notifications.  The first is on setting up notifications sent to you:


    The second is how to setup notifications to your users:


    If there is something else you are looking for, let us know a bit more detail regarding your needs and we will be happy to assist you further.

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    Answered by meregymbuds on August 08, 2016 at 07:46 AM
    Please can you advise me further on the following.
    I have created a form and then as a test I sent it to an email and
    completed it.
    Do I then have to save it and attach it to a reply email or is there a way
    that once I have completed it I can just click a send button etc.
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    JotForm Support

    Answered by Nik_C on August 08, 2016 at 08:14 AM

    What you can do, if I understood you right, is to share link of your form to whoever you need, and set up Notifier in your form so whenever the form is submitted you receive an email with that submission.

    You can get the link of your form by going to Publish in form builder:

    And then just copy the link or share it:

    You can setup the Notifier as well, and you will receive filled submission of your form every time somebody submits it.

    If you need any additional assistance or you had something else in mind please let us know.

    Thank you!

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    Answered by meregymbuds on August 10, 2016 at 05:45 AM
    Please can you tell me how they have to submit the form when completed.
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    JotForm Support

    Answered by Mike_G on August 10, 2016 at 07:22 AM

    I have checked your account to verify the form you're working with. I found out that the form does not have a "Submit Button"

    If I'm understanding your concern correctly, you would like to send a link to your form to the email address of your form respondents. 

    So your respondents can submit your form, I suggest you add a submit button to your form.

    After that, send the link to your form via email.


    Your respondents will receive it then they will need to click the link to your form from the content of the email. Once the form loads, they fill it in and submit it. 

    I hope this helps. If, in any case, I misunderstood your concern, please feel free to contact us anytime. Thank you.