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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Emergency!

    Asked by Rxology on August 05, 2016 at 11:27 AM

    We are a Medical Practice, and our forms will NOT SUBMIT!!!

    When we click SUBMIT, the message "please wait" appears, and nothing happens or, at best, it takes 5-10 minutes!)!!!

    PLEASE HELP-WE ARE IN A STANDSTILL!!!

    https://form.jotform.com/Rxology/assess-screen-mon-1

    Page URL:
    https://form.jotform.com/Rxology/assess-screen-mon-1

    Screenshot
    JotForm message please wait and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 05, 2016 at 11:54 AM

    I've reported this to our admins, I was able to reproduce it on my end.

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    JotForm Support

    Answered by TitusN on August 10, 2016 at 12:22 AM

    Your form should be working normally now. Please check and confirm. 

    It was a temporary glitch on our end. 

    Apologies for the inconvenience.