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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Appointment Slot widget will not load

    Asked by jalittle on August 05, 2016 at 11:31 AM

    I searched for hours to find an appointment form that would limit the amount of entries per time slot.  I found the Appointment widget and it is perfect.  I created the form yesterday and everything was working fine.  Now when I go to the form, the appointments will not load. The screen remains grey.  After a few minutes the appointments will appear but include appointments that have already been scheduled.  I hope this problem can resolved easily.

     

     

    Page URL:
    http://www.sennhs.org/#

    Screenshot
    appointment appointment widget problem find resolved and
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    JotForm Support

    Answered by BJoanna on August 05, 2016 at 01:32 PM

    I have tested your form https://form.jotform.com/62163625792157 , but I was not able to replicate mentioned issue. Appointment Slots widget was loaded right away and appointments that have already been scheduled are not available. 

    I have also checked submission of your form and you have 4 submissions. And dates that are shown inside of your submissions for Appointment Slots widget are unavailable on your form. 

    It was probably temporarily issue. Please test your form again. You can also try to use some other browser.

    Let us know if you need further assistance.