What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Editing a Submission: Getting "502 Bad Gateway " when clicking the submit button.

    Asked by geomarkrecovery on August 05, 2016 at 11:38 AM

    After editing a submitted form, the submit button doesn't function and eventually times out with the message

    "502 Bad Gateway "

    stopped working message and submitted form after
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    JotForm Support

    Answered by Kevin_G on August 05, 2016 at 01:34 PM

    I have tested your form and I was able to edit a submission, here is what I can see: 

    Does the issue occur when editing an specific field? 

    Please provide us more details about the issue, we will be glad to further test and find a solution for that. 

     

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    Answered by geomarkrecovery on August 05, 2016 at 02:25 PM

    No, no specific field even if nothing was changed.  However, it is working now.  Thank You

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    JotForm Support

    Answered by Kevin_G on August 05, 2016 at 02:30 PM

    OK, thank you for letting us know that it works now. 

    However, if you encounter the problem again, please let us know, we will be glad to help.