Editing a Submission: Getting "502 Bad Gateway " when clicking the submit button.

  • geomarkrecovery
    Asked on August 5, 2016 at 11:38 AM

    After editing a submitted form, the submit button doesn't function and eventually times out with the message

    "502 Bad Gateway "

  • Kevin Support Team Lead
    Replied on August 5, 2016 at 1:34 PM

    I have tested your form and I was able to edit a submission, here is what I can see: 

    Editing a Submission: Getting 502 Bad Gateway when clicking the submit button Screenshot 20

    Does the issue occur when editing an specific field? 

    Please provide us more details about the issue, we will be glad to further test and find a solution for that. 

     

  • geomarkrecovery
    Replied on August 5, 2016 at 2:25 PM

    No, no specific field even if nothing was changed.  However, it is working now.  Thank You

  • Kevin Support Team Lead
    Replied on August 5, 2016 at 2:30 PM

    OK, thank you for letting us know that it works now. 

    However, if you encounter the problem again, please let us know, we will be glad to help.