How do I down grade from Premium to free?

  • Profile Image
    rhallga
    Asked on April 05, 2012 at 01:50 AM
  • Profile Image
    liyam
    Answered on April 05, 2012 at 02:13 AM

    Hello, Since you have been paying your subscription via creditcard, here are the steps:

    1. Find your Plimus username in the email that was sent to you when you first paid for your subscription
    2. Reset your Plimus password by entering your email and Plimus username in this page https://secure.plimus.com/jsp/forgot_password.jsp?designId=1
    3. Log in to Plimus then cancel your subscription

    But you no longer have to do these steps.  I have now cancelled your subscription for you. You won't get charged again.  Your account will stay premium until April 27, 2012.

    Feel free to subscribe again to us anytime you need our premium service.  If you have other questions or concerns, please do let us know.

    Thank you for using JotForm!