- David StixroodAsked on August 05, 2016 at 03:08 PM
When you say you are emailing me reset instructions, I don't receive them.
- victorAnswered on August 05, 2016 at 03:25 PM
I have just reviewed your email and found it in our bounce list:Reason(s) : smtp;550 5.1.1 <firstname.lastname@example.org> - 188.8.131.52 has sent to too many recipients this hour. IB607
I have remove it and you should be able to receive the email. Can you please try using the FORGOT PASSWORD link again.
If you are still not able to receive the email with the instructions, do let us know. We can send you the email to your address.