What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I forgot my password

    Asked by David Stixrood  on August 05, 2016 at 03:08 PM

    When you say you are emailing me reset instructions, I don't receive them.  

  • Profile Image

    Answered by victor on August 05, 2016 at 03:25 PM

    I have just reviewed your email and found it in our bounce list:

    Reason(s) : smtp;550 5.1.1 <dstixrood@truckertaxservice.com> - has sent to too many recipients this hour. IB607

    I have remove it and you should be able to receive the email. Can you please try using the FORGOT PASSWORD link again.

    If you are still not able to receive the email with the instructions, do let us know. We can send you the email to your address.