- justinstastnyAsked on August 05, 2016 at 03:18 PM
I used your product to load a information form on my website. However when i try to view my website on a phone the information form is cut off. Is this something with your product or the functionality of the website builder?
www.cashbrainsolutions.com. and the website builder is godaddy. On a regular computer everything works fine. I just didnt know if i had to do something else in the coding to make the full information form appear.
Thank youPage URL:
- JotForm SupportBJoannaAnswered on August 05, 2016 at 03:47 PM
I have tested your form on my Samsung Galaxy S4 and form is not cut off, but some fields are overlapping.
However your webpage is not responsive.
I would suggest you to add Mobile Responsive widget to your form.
I would also suggest you to re-embed your form with iFrame code. Inside of this guide you can find how to get iFrame code of your form:
Hope this will help. Let us know if you need further assistance.
- justinstastnyAnswered on August 09, 2016 at 02:46 PMThank you very much, this did fix the issue. are you part of jotform? if so
can i reach the management team at all via email? id like to discuss a
- JotForm SupportBJoannaAnswered on August 09, 2016 at 04:07 PM
I am glad to hear that your issue is resolved.
Regarding your other question:
I work at JotForm as support team member.
You can sent email with your request to email@example.com
Or you can open new thread here on forum and post your request.
Feel free to contact us if you have any other questions.