Mobile website view form cut off, why?

  • Profile Image
    justinstastny
    Asked on August 05, 2016 at 03:18 PM

    Hello, 

     

    I used your product to load a information form on my website. However when i try to view my website on a phone the information form is cut off. Is this something with your product or the functionality of the website builder?

    www.cashbrainsolutions.com. and the website builder is godaddy. On a regular computer everything works fine. I just didnt know if i had to do something else in the coding to make the full information form appear. 

     

    Thank you

  • Profile Image
    BJoanna
    Answered on August 05, 2016 at 03:47 PM

    I have tested your form on my Samsung Galaxy S4 and form is not cut off, but some fields are overlapping. 

    However your webpage is not responsive. 

    I would suggest you to add Mobile Responsive widget to your form.

    How to Add a Widget to your Form?

    I would also suggest you to re-embed your form with iFrame code. Inside of this guide you can find how to get iFrame code of your form: 

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image
    justinstastny
    Answered on August 09, 2016 at 02:46 PM
    Thank you very much, this did fix the issue. are you part of jotform? if so
    can i reach the management team at all via email? id like to discuss a
    partnership opportunity
    ...
  • Profile Image
    BJoanna
    Answered on August 09, 2016 at 04:07 PM

    I am glad to hear that your issue is resolved. 

    Regarding your other question:

    I work at JotForm as support team member. 

    You can sent email with your request to support@jotform.com 

    Or you can open new thread here on forum and post your request. 

    Feel free to contact us if you have any other questions.