What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Mobile website view form cut off, why?

    Asked by justinstastny on August 05, 2016 at 03:18 PM

    Hello, 

     

    I used your product to load a information form on my website. However when i try to view my website on a phone the information form is cut off. Is this something with your product or the functionality of the website builder?

    www.cashbrainsolutions.com. and the website builder is godaddy. On a regular computer everything works fine. I just didnt know if i had to do something else in the coding to make the full information form appear. 

     

    Thank you

    Page URL:
    www.cashbrainsolutions.com

    Screenshot
    Mobile view form cut form cut
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 05, 2016 at 03:47 PM

    I have tested your form on my Samsung Galaxy S4 and form is not cut off, but some fields are overlapping. 

    However your webpage is not responsive. 

    I would suggest you to add Mobile Responsive widget to your form.

    How to Add a Widget to your Form?

    I would also suggest you to re-embed your form with iFrame code. Inside of this guide you can find how to get iFrame code of your form: 

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by justinstastny on August 09, 2016 at 02:46 PM
    Thank you very much, this did fix the issue. are you part of jotform? if so
    can i reach the management team at all via email? id like to discuss a
    partnership opportunity
    ...
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 09, 2016 at 04:07 PM

    I am glad to hear that your issue is resolved. 

    Regarding your other question:

    I work at JotForm as support team member. 

    You can sent email with your request to support@jotform.com 

    Or you can open new thread here on forum and post your request. 

    Feel free to contact us if you have any other questions.