form is unavailable

  • miriamschool
    Asked on August 5, 2016 at 3:56 PM

    We have several forms like field trip permission slips that are linked to our website that result in an error message that reads "This form is unavailable" When I log into our account I see that the forms that are unavailable are light grey. I've attached a screen shot of both the error message and My Forms page and the links to those pages.

    Mary Bless
    Miriam School
    mbless@miriamstl.org
    314-968-5225

    2016 Roster & Household Contact

    Field Trip Permission

    Pick-Up & Carpool Authorization

    Medication Dispensing Release at School

    form is unavailable Image 1 Screenshot 30form is unavailable Image 2 Screenshot 41

    We have several forms that are linked to our website that result in an error message that reads "This form is unavailable" When I log into our account I can see that the forms that are unavailable are light grey. I've attached a screenshot of both the error message and the My Forms page. We need this resolved as soon as possible.

     

  • Irshad
    Replied on August 5, 2016 at 4:46 PM

    The Forms which are showing in light grey color are in disabled stage, because of that, those are unavailable.

    You can enable the form by selecting the form, and then click on the "More" link, after that you will see the link of "Enable" from the menu. So just click to that "Enable link", and your forms will be activate again. Please check the screenshot:

    form is unavailable Image 1 Screenshot 20