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CampGenevaAsked on August 5, 2016 at 4:22 PM
I set up my first form a couple days ago and set up PayPal payments. I thought it was all set but when I test the form, I get this error message.
Your purchase couldn't be completedThere's a problem with the merchant's PayPal account. Please try again later.If I click on "Payment Fields" and click PayPal, it says:
Message from JotForm You cannot add more than one paymenttool. Please delete the existing one first.So my PayPal isn't working but I can't figure out why and I can't figure out how to delete to and try to set it up again.
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MikeReplied on August 5, 2016 at 4:55 PM
Thank you for contacting us.
Have you already updated the PayPal Account address on your form?
I have tried to submit your form and I was properly redirected to the PayPal payment page.
Your form setup looks fine.
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CampGenevaReplied on August 5, 2016 at 5:45 PMYes, I figured out the problem. I had the wrong email address for our
PayPal account. All is well now.
Judy K. Poll
Summer Camp Registrar
Camp Geneva
3995 Lakeshore Dr N
Holland, MI 49424
616.399.3150
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