What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Down of service

    Asked by cristina ribolla on April 05, 2012 at 03:25 AM


    today 05/04/2012 - 09:24 (GMT +1 Rome), the service is unvailable.

    Are there any problem on your server?

    I tried with "jotform.com" and also "jotformeu.com"

    Thanks in advance.


    Cristina Ribolla

    web communication


    +39 333 7976870

  • Profile Image

    Answered by gori-mathew on April 05, 2012 at 03:44 AM


    Sorry for not able to use our service at this time. Please can you confirm if you can access our services now. I would recommend you point the forms to jotform.net domain name instead whenever www.jotform.com is not working.

    Awaiting your feedback to  make an inquiry to our developers about the issue. If it is working then it might have been fixed.

    Thanks for contacting us