What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is the form disabled when trying to view?

    Asked by birthinconfidence on August 05, 2016 at 05:22 PM
    to view the form
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    JotForm Support

    Answered by BJoanna on August 05, 2016 at 05:37 PM

    I have checked and your account is autosuspended by our phishing system. Currently you have only one form on your account. I have inspected that form and I did not found any fields that are against our terms of use. However inside of your thrash folder there is a form that is marked as phishing form. Name of that form is [Imported Form] Simplero. Inside of that form you have password and username fields and that is against JotForm Terms of Use

    I have purged mentioned form from Trash folder and I have activated your account. 

    Please do not crate forms, that are against our terms of you or your account will be suspended again and we will not be able to activate it. 

    Hope this will help. Let us know if you need further assistance.