Salesforce mapping is not showing some fields

  • mustabshir
    Asked on August 5, 2016 at 6:07 PM
    And it is now showing all field from salesforce in jot for ? Why ? Can you please help me again .
  • Mike
    Replied on August 5, 2016 at 6:29 PM

    Could you please provide us with a screenshot of your Salesforce fields which are not displayed in our integration? Are those standard or custom fields?

    Salesforce mapping is not showing some fields Image 1 Screenshot 20

    Please check the next link to find out how to share a screenshot in this support forum.

    How to include screenshot image in the support forum

  • mustabshir
    Replied on August 6, 2016 at 8:08 AM

    Here is the screenshot of my salesforce account fields... i want Name ,E-mail, Company Name field values should go in these highlighted field.... well currently i there is a form with name of New Salesforce Form... Kindly  help asap 

    Salesforce mapping is not showing some fields Image 1 Screenshot 20

     

  • mustabshir
    Replied on August 6, 2016 at 8:09 AM

    why the lead is not showing in Sales force account through this form..? waiting for your response.

    Thanks

  • Nik_C
    Replied on August 6, 2016 at 8:38 AM

    I checked your integration and your fields are standard ones, they are not custom. Would you mind trying to re-integrate your form to Salesforce?

    And please let us know how that worked.

    We'll wait for your response.

    Thank you!

  • mustabshir
    Replied on August 6, 2016 at 9:45 AM
    Now my custom fieldsare not showing on my form .. ia hve created two fields in Salesforce 1. Event Date --> Type = Text 2. Event Time --> type=text. Now when i creating these two field in jotform with the type of DateTime adn Time respective like in screenshot below
    [cid:ef78f8c4-13ab-422e-bb4d-50ef97242c9c]
    after publishing i am getting the form like this
    [cid:f72b60b6-748f-48ef-9cc4-5df2ca0be03c]
    please let me know ASAP why i am not able to see these field on my form ...
    Your support is highly appreciated.
    Mustabshir Khan | PHP/CMS Developer
    Cell: (92) 0313-2430789
    Skype: mustabshirkhan
    strategy consulting | brand management | business automation | digital asset management | creative services
    www.bevysolutions.com
    Office# 608, 6th Floor, Business Centre, Shahra-e-Faisal, Karachi, Pakistan
    Lan:: +92-21-3-4324010 Fax:: +92-21-3-4324010 Skype:: BevySolutions Facebook:: BevySolutions
    ________________________________
    ...
  • Jan
    Replied on August 6, 2016 at 1:08 PM

    Are you referring to the New Salesforce form or to the Personal Information form?

    The New Salesforce form doesn't have the date fields intentionally. Here's a screenshot:

    Salesforce mapping is not showing some fields Image 1 Screenshot 30

    Here's the screenshot for the Personal Information form. It has the Date and Time.

    Salesforce mapping is not showing some fields Image 2 Screenshot 41

    You can use the Form Revision History to revert back to a previous version of a form.

    Hope that helps. Thank you.

  • mustabshir
    Replied on August 6, 2016 at 1:45 PM
    but i want to use "New Salesforce Form" what is the problem with it?
    Mustabshir Khan | PHP/CMS Developer
    Cell: (92) 0313-2430789
    Skype: mustabshirkhan
    strategy consulting | brand management | business automation | digital asset management | creative services
    www.bevysolutions.com
    Office# 608, 6th Floor, Business Centre, Shahra-e-Faisal, Karachi, Pakistan
    Lan:: +92-21-3-4324010 Fax:: +92-21-3-4324010 Skype:: BevySolutions Facebook:: BevySolutions
    ________________________________
    ...
  • mustabshir
    Replied on August 6, 2016 at 1:45 PM
    Yeah its working now.. Really glad to use Jot Form.. Exceptional Support Response. Surely i get your premium plan soon.
    Last thing i just need to ask is that can i connect the stripe payment gateway with the same and let the user to pay from this form ?
    You Response is appreciable no doubt.
    Mustabshir Khan | PHP/CMS Developer
    Cell: (92) 0313-2430789
    Skype: mustabshirkhan
    strategy consulting | brand management | business automation | digital asset management | creative services
    www.bevysolutions.com
    Office# 608, 6th Floor, Business Centre, Shahra-e-Faisal, Karachi, Pakistan
    Lan:: +92-21-3-4324010 Fax:: +92-21-3-4324010 Skype:: BevySolutions Facebook:: BevySolutions
    ________________________________
    ...
  • Nik_C
    Replied on August 6, 2016 at 2:26 PM

    If you are using only one payment integration on your form you should not experience any issues with creating the integration with Stripe payment gateway.

    Let us know if you need any assistance.

  • mustabshir
    Replied on August 6, 2016 at 2:45 PM
    I don't have words to appreciate your assistance.
    Speechless correspondence.
    Highly Recommended this form building service.
    Can you also please let me know that how to remove powered by Jot Form below the submit button?

    Thanks
    Sent from my iPhone
    ...
  • Jan
    Replied on August 6, 2016 at 3:21 PM

    I have created a separate thread for your other issue since it is unrelated to the original issue. Please refer to this thread: https://www.jotform.com/answers/900119

    Thank you for understanding.