What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    E-mail Validator: Encountered Error "Failed to send verification mail. It seems that server is down, please try again in a while."

    Asked by dipakprasad on August 05, 2016 at 08:53 PM

    We are getting below error while verifying email id using E-mail validator widget.

    Error: Failed to send verification mail. It seems that server is down, please try again in a while.

    Please see the Participant's Email Address  field in the below form link-

    https://form.jotform.com/60876408407966

     

    Thanks,

    Runa

     

     
    Page URL:
    https://form.jotform.com/60876408407966

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    JotForm Support

    Answered by Chriistian on August 06, 2016 at 01:43 AM

    I checked the form you mentioned and I was able to encounter the issue.

    I will have to escalate the issue to our development team for them to further investigate the issue. We will inform you on this thread any updates to the issue.

     

    Regards.

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    JotForm Support

    Answered by TitusN on August 10, 2016 at 12:14 AM

    We've fixed it. Please check.

    Sincere apologies for the downtime.