My form is not showing up as secured

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    houses4renttampa
    Asked on August 05, 2016 at 10:39 PM
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    Chriistian
    Answered on August 06, 2016 at 02:29 AM

    I checked the link (https://form.jotform.com/houses4renttampa/rental-application) you provided and I was able to view the form properly.

     

    Can you try again and see if you can now view your form properly? If you have embedded your form to your website, please provide us the exact URL where you have embedded the form so we can further investigate the issue.

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    houses4renttampa
    Answered on August 06, 2016 at 09:17 AM

    If you look at the top left hand corner of the page it did not show up properly, the page does not have the lock on it there is an error. click on the page next to the https:// to see the error details

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    Welvin
    Answered on August 06, 2016 at 09:46 AM

    I'm looking at this now. I think that is because of the links in the original theme that aren't using our SSL protocol. 

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    Welvin
    Answered on August 06, 2016 at 09:50 AM

    I've fixed it. Please check again. 

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    houses4renttampa
    Answered on August 06, 2016 at 09:51 AM

    Perfect, Thank you, what needed to be done

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    Welvin
    Answered on August 06, 2016 at 09:53 AM

    You're welcome. It's all set and nothing to change in your form. You can re-apply the theme if ever the green lock is still not showing up to your end. 

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    houses4renttampa
    Answered on August 06, 2016 at 10:01 AM

    What is the theme called to re apply 

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    Welvin
    Answered on August 06, 2016 at 10:14 AM

    "Lovely Orange" theme. When opening the theme store, you should see this theme under your Used By You section:

    We have this guide: 

    https://www.jotform.com/help/385-How-to-Apply-and-Remove-a-Theme-Within-the-Form-Builder