What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms are in restore mode

    Asked by W1553 on August 06, 2016 at 04:24 AM

    Just created a new form: https://form.jotformeu.com/62182441220342 and I get the error:

    Form not found

    This form is in restore mode, please try again later.

    Page URL:
    https://form.jotformeu.com/62182441220342

    mode new form restore mode dormant dormant status
  • Profile Image
    JotForm Support

    Answered by Jan on August 06, 2016 at 04:42 AM

    I have activated your account. Your account is currently in dormant status before. The reason why is because you didn't logged in for a long time. 

    Let us know if you're still having issues. Thank you.