What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I send an email to all those who have submitted a form?

    Asked by Anna1967 on August 06, 2016 at 11:19 AM

    I want to send a group e mail with some information to those who have submitted forms. Can I send one e mail to everyone?

    Thanks Anna MAcRae

    send email submitted a form reply recipients multiple recipients
  • Profile Image
    JotForm Support

    Answered by Jan on August 06, 2016 at 01:35 PM

    You can actually reply to an actual submission. The reply will be sent to the email address the user entered in the email field. Here's how:

    1. In My Forms, select the form and then click the "Submissions" button.

    2. In the Submissions page, click the "Reply" button so you can reply to the person who submitted the form.

    However, if you want to send an email to multiple recipients, then you need to manually enter the email addresses. I would recommend you downloading all the submissions into an Excel or CSV file. After that, highlight the whole column for the email and then copy it. Paste it in the recipient field in your email program.

    Here's a guide on how to export the submissions:
    How-to-Export-Form-Data-to-Excel
    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    If you have any questions, let us know. Thank you.

     

  • Profile Image

    Answered by funcreativewriting on August 18, 2016 at 11:27 AM

    Surely you should be able to reply to the whole group who submitted a form.  This should be a no-brainer. Disappointed that now I must go outside of Jot form to do this or do this individually for every registrant.

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    JotForm Support

    Answered by david on August 18, 2016 at 12:30 PM

    You may like to take a look at our "Email Newsletters" app which should help you send emails to all the users who have submitted your form.