What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Get a value for Paypal payment

    Asked by PensacolaMESSHall on August 06, 2016 at 01:26 PM

    You have upgraded your Paypal widget. I am now trying to figure out how to force a value into the Paypal box. On my old forms, I told it to incorporate the value from a text box where I did a calculation. Now I have started a brand new form, and it only will allow the choice of manual entry. I set up a box that will receive a calculation, but it wouldn't give me that box as a choice. I also tried having it be a minimum donation, since in this one case everyone is to pay $100, but then when I tried submitting the form, it took me to a thank you page rather than paypal. 

    Curious how to have it find the text box in which I calculate the total cost.

    Thanks.

    Megan

    Page URL:
    https://www.jotform.com//?formID=62185499107968

    donation paypal
  • Profile Image

    Answered by victor on August 06, 2016 at 02:38 PM

    After reviewing the form I noticed that you have already given a SUGGESTED VALUE to your PayPal field.

    If you still require our assistance, please do not hesitate contacting us.

     

  • Profile Image

    Answered by PensacolaMESSHall on August 06, 2016 at 03:45 PM
    I did put in a suggested amount since, in just the case of this one form,
    it is a single value. However, I have other forms where, for example, they
    could get a member discount. Then I want to have a calculation where it
    determines the price and it automatically populates the field.
    When I do turn off "suggested amount" on this form, hoping to have it let
    me populate it with the value from the field called "Deposit", it won't let
    me choose that field. I made it that that field is the result of a
    calculation, so it is guaranteed to be a number.
    I have looked back at my other forms, and with this new Paypal interface,
    they have it selected for whatever field I was getting the value from. But
    with this form I can't get it to let me choose a field other than "Manual"
    for Get Price From.
    Megan
    ...
  • Profile Image
    JotForm Support

    Answered by Mike_G on August 06, 2016 at 05:17 PM

    It seems like a normal textbox field is not appearing as an option for "Get Price From" of the payment field. To resolve this, you need to transfer whatever value the field, "Deposit", has to a Form Calculation widget first. Once you've done that, you will be able to select the Form Calculation widget from the "Get Price From" option.

    Here's a screenshot on how you to do it:

    Please note that you need to also hide the Form Calculation just like the "Deposit" field.

    I hope this helps. If you have any other questions or concerns, please feel free to contact us anytime. Thank you.

  • Profile Image

    Answered by PensacolaMESSHall on August 06, 2016 at 06:45 PM
    Great! Thanks. I couldn't figure out that it has to be a Form Calculation
    field to feed in the value. Got it.
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on August 06, 2016 at 07:33 PM

    Thank you for the confirmation and letting us know all is good now.

    Contact us again anytime should you require further assistance.

    Regards