- PensacolaMESSHallAsked on August 06, 2016 at 01:26 PM
You have upgraded your Paypal widget. I am now trying to figure out how to force a value into the Paypal box. On my old forms, I told it to incorporate the value from a text box where I did a calculation. Now I have started a brand new form, and it only will allow the choice of manual entry. I set up a box that will receive a calculation, but it wouldn't give me that box as a choice. I also tried having it be a minimum donation, since in this one case everyone is to pay $100, but then when I tried submitting the form, it took me to a thank you page rather than paypal.
Curious how to have it find the text box in which I calculate the total cost.
- victorAnswered on August 06, 2016 at 02:38 PM
After reviewing the form I noticed that you have already given a SUGGESTED VALUE to your PayPal field.
If you still require our assistance, please do not hesitate contacting us.
- PensacolaMESSHallAnswered on August 06, 2016 at 03:45 PMI did put in a suggested amount since, in just the case of this one form,
it is a single value. However, I have other forms where, for example, they
could get a member discount. Then I want to have a calculation where it
determines the price and it automatically populates the field.
When I do turn off "suggested amount" on this form, hoping to have it let
me populate it with the value from the field called "Deposit", it won't let
me choose that field. I made it that that field is the result of a
calculation, so it is guaranteed to be a number.
I have looked back at my other forms, and with this new Paypal interface,
they have it selected for whatever field I was getting the value from. But
with this form I can't get it to let me choose a field other than "Manual"
for Get Price From.
- JotForm SupportMike_GAnswered on August 06, 2016 at 05:17 PM
It seems like a normal textbox field is not appearing as an option for "Get Price From" of the payment field. To resolve this, you need to transfer whatever value the field, "Deposit", has to a Form Calculation widget first. Once you've done that, you will be able to select the Form Calculation widget from the "Get Price From" option.
Here's a screenshot on how you to do it:
Please note that you need to also hide the Form Calculation just like the "Deposit" field.
I hope this helps. If you have any other questions or concerns, please feel free to contact us anytime. Thank you.
- PensacolaMESSHallAnswered on August 06, 2016 at 06:45 PMGreat! Thanks. I couldn't figure out that it has to be a Form Calculation
field to feed in the value. Got it.
- JotForm SupportjonathanAnswered on August 06, 2016 at 07:33 PM
Thank you for the confirmation and letting us know all is good now.
Contact us again anytime should you require further assistance.