Get a value for Paypal payment

  • PensacolaMESSHall
    Asked on August 6, 2016 at 1:26 PM

    You have upgraded your Paypal widget. I am now trying to figure out how to force a value into the Paypal box. On my old forms, I told it to incorporate the value from a text box where I did a calculation. Now I have started a brand new form, and it only will allow the choice of manual entry. I set up a box that will receive a calculation, but it wouldn't give me that box as a choice. I also tried having it be a minimum donation, since in this one case everyone is to pay $100, but then when I tried submitting the form, it took me to a thank you page rather than paypal. 

    Curious how to have it find the text box in which I calculate the total cost.

    Thanks.

    Megan

  • victor
    Replied on August 6, 2016 at 2:38 PM

    After reviewing the form I noticed that you have already given a SUGGESTED VALUE to your PayPal field.

    Get a value for Paypal payment Image 1 Screenshot 20

    If you still require our assistance, please do not hesitate contacting us.

     

  • PensacolaMESSHall
    Replied on August 6, 2016 at 3:45 PM
    I did put in a suggested amount since, in just the case of this one form,
    it is a single value. However, I have other forms where, for example, they
    could get a member discount. Then I want to have a calculation where it
    determines the price and it automatically populates the field.
    When I do turn off "suggested amount" on this form, hoping to have it let
    me populate it with the value from the field called "Deposit", it won't let
    me choose that field. I made it that that field is the result of a
    calculation, so it is guaranteed to be a number.
    I have looked back at my other forms, and with this new Paypal interface,
    they have it selected for whatever field I was getting the value from. But
    with this form I can't get it to let me choose a field other than "Manual"
    for Get Price From.
    Megan
    ...
  • Mike_G JotForm Support
    Replied on August 6, 2016 at 5:17 PM

    It seems like a normal textbox field is not appearing as an option for "Get Price From" of the payment field. To resolve this, you need to transfer whatever value the field, "Deposit", has to a Form Calculation widget first. Once you've done that, you will be able to select the Form Calculation widget from the "Get Price From" option.

    Here's a screenshot on how you to do it:

    Get a value for Paypal payment Image 1 Screenshot 20

    Please note that you need to also hide the Form Calculation just like the "Deposit" field.

    I hope this helps. If you have any other questions or concerns, please feel free to contact us anytime. Thank you.

  • PensacolaMESSHall
    Replied on August 6, 2016 at 6:45 PM
    Great! Thanks. I couldn't figure out that it has to be a Form Calculation
    field to feed in the value. Got it.
    ...
  • jonathan
    Replied on August 6, 2016 at 7:33 PM

    Thank you for the confirmation and letting us know all is good now.

    Contact us again anytime should you require further assistance.

    Regards