What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not loading correctly when embedded on my website

    Asked by brandxtshirts on August 07, 2016 at 02:56 AM
    The form you embeded for me works fine independently (https://form.jotform.com/61443838457161)
     
    but embedded on my site, the images for the icons do not load...
     
    What could the issue be?
    Page URL:
    https://form.jotform.com/61443838457161

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    JotForm Support

    Answered by EltonCris on August 07, 2016 at 04:20 AM

    Your standalone form is working just fine. I can see the button images. It should work the same when embedded.

    Have you tried embedding your form using iframe embed code? http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. See if this makes a difference.

    If not, let us know the website URL where the form is embedded so we can inspect it here.

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    Answered by brandxtshirts on August 07, 2016 at 04:45 AM
    Sorry, meant to show you
    brandxtshirts.com/order
    ...
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    JotForm Support

    Answered by Nik_C on August 07, 2016 at 06:29 AM

    I was unable to reproduce the issue you are experiencing:


    Please try clearing your browser's cache and then try to load the form again.

    Let  us know if this worked for you.

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    Answered by brandxtshirts on August 07, 2016 at 10:46 AM
    Click "Lets Go" to move to the next page of the form.
    ...
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    Answered by brandxtshirts on August 07, 2016 at 10:46 AM
    Alright, my Wordpress guy was able to figure it out for me.
    Thanks!
    ...
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    JotForm Support

    Answered by Mike_G on August 07, 2016 at 11:52 AM

    Thank you for updating us. We are glad to know that the issue you're having is already figured out and was already resolved. If you happen to have any other questions or concerns, please feel free to contact us anytime. Thank you.