What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why is my form disabled?

    Asked by telista on August 07, 2016 at 05:38 AM

    Here is what the message below:

    Form not found
    This form is in restore mode, please try again later.

    Please find my forms URL:


  • Profile Image
    JotForm Support

    Answered by Nik_C on August 07, 2016 at 06:36 AM

    I checked your account and realized that it is in 'Restore' mode, that usually happens if you didn't use your account for a longer time. I activated it and you should be able to use it without any issues.

    Please let us know if you have any further questions.

    Thank you!