email not coming through

  • jterra
    Asked on August 7, 2016 at 3:03 PM
  • Mike_G JotForm Support
    Replied on August 7, 2016 at 6:03 PM

    I have checked the email address set to receive the notification on your form and found out that it is on the bounce list. 

    Result: j.*****@j**.net is IN the bounce list
    Reason(s) : smtp;550 5.1.1 - 198.2.128.12 has sent to too many recipients this hour. IB607

    I have removed it from the list and it should work normally as before.

    Please let us know if you have any other questions or concerns. Thank you.