What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    email not coming through

    Asked by jterra on August 07, 2016 at 03:03 PM
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    JotForm Support

    Answered by Mike_G on August 07, 2016 at 06:03 PM

    I have checked the email address set to receive the notification on your form and found out that it is on the bounce list. 

    Result: j.*****@j**.net is IN the bounce list
    Reason(s) : smtp;550 5.1.1 - has sent to too many recipients this hour. IB607

    I have removed it from the list and it should work normally as before.

    Please let us know if you have any other questions or concerns. Thank you.