The registration form does not allow me to use Paypal to charge for required and optional items in different sections of my form.

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    Asked on August 07, 2016 at 05:31 PM

    I am using Paypal to charge event goers a required entry fee. The form won't let me use Paypal to charge for t shirts in a separate section of the form.

    The problem with having to group all cost items in one section is this: this section is required for the user to fill out--they need to select and pay for a ride distance.

    I can't also add optional t shirts to this section. We had a situation where a user registered for the ride by paying only for a t shirt, and did not pay for a ride distance.

    I would like a registration form that lets me add an Paypal pament optional t shirt section below the mandatory entry fee section, but jotform does not seem to allow this.


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    Answered on August 07, 2016 at 06:34 PM

    Please take note that you can only use one payment tool integration on a form. If there is an existing payment tool on the form already, you cannot add or use another payment tool on it.

    If you need to have mixed items/prodcts in your payment form, then just setup the items/products and add them in the payment tool.

    User guide: How-to-Add-Options-to-Payment-Forms

    Hope this help Let us know if you need more assistance.