It is nice that you have a "reply" button for submissions, but it would be very useful if I could cut and paste in the message box...

  • xianwu
    Asked on August 7, 2016 at 6:23 PM

    for those frequent situations when I have many duplicate responses.  Is there a way to do that, which I just have not found?

  • David JotForm Support Manager
    Replied on August 7, 2016 at 7:07 PM

    I believe you are referring to the "Reply" button at the submissions view: https://www.jotform.com/help/269-How-to-View-Form-Submissions, you can customize the data with the tools:

    It is nice that you have a reply button for submissions, but it would be very useful if I could cut and paste in the message box Screenshot 20

    On regards of duplicate submissions, you can prevent them by enable the unique submissions feature in your form: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form 

    Let us know if you need more help.

  • xianwu
    Replied on August 7, 2016 at 7:20 PM

    Thank you for your response, but there is no tool for cut and past in that toolbox.  Frustrating.

  • David JotForm Support Manager
    Replied on August 7, 2016 at 7:25 PM

    Have you tried keyboard shortcuts

    Copy – Hold CTRL on the left side of your keyboard with your left pinky and press C.

    Paste – Hold the same CTRL button and press V.

    Let us know if you need more help.

  • xianwu
    Replied on August 7, 2016 at 7:29 PM

    Doh.  Slap my head.  Of course.  Thank you.

  • David JotForm Support Manager
    Replied on August 7, 2016 at 7:32 PM

    Welcome, contact us anytime. :-)