What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I was able to reproduce the problem on the form https://www.jotform.com/61443838457161
The Matrix field input box when set to Numeric Text box type is behaving like it was a Dropdown list instead.
I have submitted a ticket to our higher team support to fix this. We will notify you here for any updates/news on the status when available.
The problem has been fixed. However, you need to clear form caches to see it working. Thanks for your feedback.