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Notification Emails stopped two weeks ago...HELP PLEASE.Asked by klowetx on August 07, 2016 at 09:50 PM
I have a notification email sent out for all my forms. The email has always been "Admin@...". It has quit working the last week of July 2016. When I change my contact email in my profile and use the same one on the forms, everything works. But when I change everything back to "Admin@..." or "Info@...", it does not work. I talked with the provider of the email addresses and they say my email account is sending and receiving just fine. Any help would be greatly appreciated.
I have posted this several times, making it public and private, but it doesn't seem to want to post nor does JotForm respond.
Emails emails stopped My Forms JotForm POST does not work
Your email address "Admin@..." was added to the bounce list, which is why you are not receiving the email notifications there. I have now removed your email address from the bounce list so you should receive the next email notifications successfully.
To prevent further bouncing related issues, please follow this guide: How to Prevent Email Bouncing Related Issues.
If the issue persists, please let us know.