JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you want to have a customized ID on your form submission, instead of using the Submission ID, you can try to use the Unique ID widget.
For more information, you can check this article: How to Add Custom Unique IDs to your Form Submissions.