What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form doesn't show

    Asked by MANDGN_JRS on August 08, 2016 at 04:52 AM

    My forms are showing as "Form not Found, this form is disabled" and doesn't appear on our website !! can you please tell me why this is please ??

    Page URL:
    http://www.mandgn.co.uk/page.php?pid=7

    form doesn't show My Forms and form is disabled can
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 08, 2016 at 06:15 AM

    I checked your account and it seems that your account was automatically suspended because one of your forms contains a Password field which is also the reason why you cannot access your form.

    http://www.jotformeu.com/form/62202421849350

     

    Collecting sensitive information such as Password field is against our terms of use. I have deleted the password field on your form so I can activate your account. Please avoid adding a Password field in your form to avoid your account to be suspended again. 

     

    Do let us know if you need further assistance.
    Regards.