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  • Profile Image

    My form that is connected with Quiz App is not sending me the results

    Asked by max123jot on August 08, 2016 at 08:35 AM

    quiz ans are there when i access the quiz app

    but i had set it to send results to "2" emails

    i am not getting them....

    i had been on your "bouncy"? in the past, but i think you removed me from this

    please advise

    m

    Page URL:
    https://www.jotform.com//?formID=61734985708166

    quiz app form email
  • Profile Image
    JotForm Support

    Answered by Welvin on August 08, 2016 at 09:40 AM

    The two recipients in the form are not bounced listed. I think the issue is caused by your form email settings, specifically the custom sender email. You are using Gmail, I would suggest switching it back to noreply@jotform.com. Gmail has updated their own DMARC policy and they don't support this method anymore. 

    You can also use the SMTP method instead: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form.

  • Profile Image

    Answered by max123jot on August 08, 2016 at 11:46 AM
    hi
    made the changes you suggested, and seemed to work as shown below
    my thought that as the quiz app asked for my email adr, that i should have
    received the test results from that app, but have not
    please advise
    m
    dawn
    did you get this too
    m
    *Uroflowmetry Quiz*
    First Name Max
    Last Name Maizels
    E-mail Address max.maizels@gmail.com
    How much time did you spend studying the materials before attempting this
    test?
    < 30 minutesbet 30min-1hrbet 1-2 hrs> 2hours
    Time spent studying the materials before attempting the test. [image: X] - -
    -
    What is your specialty? Pediatric Urology APN
    Please give us your feedback on the e-Learning module.
    strongly agreeagreeneutraldisagreestrongly disagree
    Presentation was well organized [image: X] - - - -
    Interactivity was helpful [image: X] - - - -
    Skill will be useful [image: X] - - - -
    The e-Learning was effective [image: X] - - - -
    I would recommend this to a colleague [image: X] - - - -
    Please share additional comments with CEVL
    Please let us know what you consider the LAG TIMES to be.
    2-6 seconds< 2 seconds> 6 secondsExtends into void phase
    Normal [image: X] - - -
    Prolonged - [image: X] - -
    Shortened - - [image: X] -
    Negative - - - [image: X]
    1. Please identify the curve pattern. b. Interrupted
    2a. Please identify the curve pattern. b. Interrupted
    2b. Is there evidence of external sphincter dyssynergia? Yes
    3a. Please identify the curve pattern. d. Plateau
    3b. Is there evidence of external sphincter dyssynergia? Yes
    4a. Please identify the curve pattern. b. Interrupted
    4b. Is there external sphincter activity at the start of urination? Yes
    4c. Is there abdomen straining at start of urination? Yes
    4d. Does abdomen straining occur at other times during voiding? Yes
    5a. Please identify the curve pattern. d. Plateau
    5b. Is there detrusor sphincter dyssynergia? Yes
    5c. What corresponds to the flattening of the peak of the flow curve? b.
    Artifact
    6a. Please identify the curve pattern. a. Bell
    6b. What is the pathognomonic feature of this curve pattern? a. Complete
    cessation of flow of urine
    7a. Please identify the curve pattern. d. Plateau
    8a. Please identify the curve pattern. b. Interrupted
    8b. The sudden change in the slope at the end of urination is due to: b.
    Abdomen straining
    9a. Please identify the curve pattern. b. Interrupted
    9b. In what type of patient would this curve pattern be typical? a.
    Overactive bladder
    10a. Please identify the curve pattern. b. Interrupted
    10b. This curve pattern is due to: a. External sphincter/detrusor
    dyssynergia
    11a. Please identify the curve pattern. a. Bell
    11b. This curve pattern is due to: a. External sphincter/detrusor
    dyssynergia
    12a. Please identify the curve pattern. e. Tower
    12b. This curve pattern is due to: b. Under-active bladder
    13a. Please identify the curve pattern. b. Interrupted
    13b. The increase in sphincter activity at the end of urination (yellow
    ellipse) is due to: c. Internal sphincter/detrusor sphincter dyssynergia
    14a. Where does urination terminate? b. Blue circle
    14b. How does one confirm that urination ends? a. You don't hear any more
    urine
    15. In evaluating the Uroflow-EMG Patterns, I was mostly confident that I
    already knew the diagnoses, so I did not have to make intelligent
    guesses. Strongly
    Agree
    ...
  • Profile Image
    JotForm Support

    Answered by KadeJM on August 08, 2016 at 12:26 PM

    Looking more at the described issue it seems there might possibly be some confusion perhaps.

    Are you not receiving all of the information being filled in with your form and email notification or just not receiving email notification at all when your form has been submitted to you?

    Can you please confirm or clarify that for us? I am asking because of what you are showing above.

    Additionally, according to your email history our servers are sending out the email notifications.

    Have you tried checking your spam folder to see if they end up there by accident?

  • Profile Image

    Answered by max123jot on August 08, 2016 at 07:46 PM
    it is possible i do not understand the flow of data
    - jotform sends me the data user entered - nice
    - quiz app shows the user info as desired, and provides an excell download,
    but i have not seen this info sent primarily to my form
    perhaps, i misunderstood, that the quiz info would mimic the jotform info,
    but also include correct/incorrect ans and % score
    thanks
    m
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on August 08, 2016 at 11:19 PM

    I have tried setting up a quiz form to send the results to different email addresses and was able to receive them without any issue. The submissions can be exported to Excel from the form submission view.

    I assume that you have now understood that only the notification email contains the correct/incorrect answer along with the percentage score and not the actual form submission data.

    If you are referring to something different, please let us know. We will be happy to assist.