What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have deleted my cookies and it has deleted my user name and password, could you please re send to my email please as we can now only access from 1 c

    Asked by Ian Mitchell  on August 08, 2016 at 10:10 AM
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    JotForm Support

    Answered by ashwin_d on August 08, 2016 at 10:24 AM

    Hello Ian,

    Upon checking I did not find any account associated with your email address sales@bnjconsulting.co.uk but I was able to trace a different account with same emails domain.

    Please take a look the following form and see if this is yours:  http://www.jotformeu.com/form/40621713687355

    If this is your form, your account username is "bnj" and the profile email address of this account is "ian@bnjconsulting.co.uk". You can reset your account password by clicking on the "Forgot password" link which is in sign in page. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!