What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Upon checking I did not find any account associated with your email address email@example.com but I was able to trace a different account with same emails domain.
Please take a look the following form and see if this is yours: http://www.jotformeu.com/form/40621713687355
If this is your form, your account username is "bnj" and the profile email address of this account is "firstname.lastname@example.org". You can reset your account password by clicking on the "Forgot password" link which is in sign in page. Please check the screenshot below:
Hope this helps.
Do get back to us if you have any questions.