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    Visual Report: HTML tags are shown when you add them in the options of the RADIO BUTTON

    Asked by ddillon on August 08, 2016 at 10:16 AM

    i made a form to collect "votes" for an online contest.  81 participants.  all radio buttons.  i am trying to get a visual bar and / or pie chart.  all i am getting is the html code.


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    Answered by Irshad on August 08, 2016 at 10:46 AM

    I have just checked your account, but not found any Form. Can you please let us know, form URL, in which you are facing the issue. Thanks.

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    Answered by ddillon on August 08, 2016 at 10:50 AM


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    Answered by victor on August 08, 2016 at 11:50 AM

    When reviewing the form, I was able to reproduce what you are indicating. When viewing the properties of the RADIO BUTTON. I see that you entered a various tables using HTML in the options.

    When creating a visual report it get exactly what it is in the options field to create the report.

    I will create a ticket for our back end team so they will review it. I am not sure it it can get fixed or not but will let you now as soon as possible. In the mean time I would suggest you try to create a table report.


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    Answered by ddillon on August 08, 2016 at 12:17 PM

    thank you.  table view didnt do anything to aggregate the data for me?

    hoping since it was a voting thing, that i could get a report where:

    candidate 1    43 votes

    cand 2           125

    cand 3           7

    and so on.

    I can get what I need as a workaround by exporting the csv and counting myself.  trying to avoid that.


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    JotForm Support

    Answered by KadeJM on August 08, 2016 at 01:05 PM

    You are welcome and thank you for reporting this issue to us.

    I checked and am able to confirm the problem on my end also unfortunately.

    Victor has opened up a bug report about the issue so that our devs become aware of the problem and so that we can get the problem corrected to work better without having to workaround it.

    As soon as we have any updates we'll inform you here again.