What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not getting form submissions

    Asked by sitesllc on August 08, 2016 at 10:50 AM
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    JotForm Support

    Answered by Jan on August 08, 2016 at 11:38 AM

    I opened your form and I did a test submission. It was successful, I was able to see the Than You page. Here's a screenshot:

    If you are referring about the email notifications, I also checked it and your email address is not in the bounce  list.

    Can you please provide more information about your issue. We'll wait for your reply. Thank you.

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    Answered by sitesllc on August 08, 2016 at 11:46 AM
    Thanks for contacting TherapySites Support, we will be with you as soon as possible! This is an automated reply, to let you know your inquiry has been received. Our regular support hours are from 8am-5pm Central Time, Monday-Friday. In the meantime, we have listed some useful information below for you to reference.
    Login Issues:
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    example.com, your site email address is probably something like yourname@example.com
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    Website Optimization Information:
    For information about how TherapySites optimizes your website for search engines, take a look at this article: https://www.TherapySites.com/support/SEO_TS.html
    You may also want to check out our guide on what you can do to increase traffic to your website: https://www.TherapySites.com/support/SEO_YOU.html
    Check out our Blog:
    You can learn more about our features and about maintaining a modern web presence on our blog: http://blog.TherapySites.com
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