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    Authorize.net integration no longer passing selected invoice field to Authorize.net

    Asked by prowrestlingtees on August 08, 2016 at 11:51 AM
    How can I pass the updated invoice field along to authorize.net. I selected the field under invoice number field but it passed along blank data on a test payment
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    JotForm Support

    Answered by david on August 08, 2016 at 11:58 AM

    I believe this may have been due to the condition stripping the text from the field.  Try with the condition updating a different field and the value should be passed to authorize. 

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    Answered by prowrestlingtees on August 08, 2016 at 12:00 PM

    So add an additional hidden field that copies the Invoice Final field?

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    JotForm Support

    Answered by david on August 08, 2016 at 12:15 PM

    Correct, use the updated invoice field as the field that is passed via the Authorize integration.

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    Answered by prowrestlingtees on August 08, 2016 at 12:19 PM

    Thats what I currently have

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    JotForm Support

    Answered by david on August 08, 2016 at 12:20 PM

    I checked your form and it looks the same as it did previously.  Did you see the original post regarding not being able to use a condition on the same field that is being filled?

    https://www.jotform.com/answers/900932

    Updating your form similar to what is described there should allow for the value to be passed properly.

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    Answered by prowrestlingtees on August 08, 2016 at 12:24 PM

    Invoice final was hidden. It is now showing

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    JotForm Support

    Answered by david on August 08, 2016 at 12:27 PM

    All looks good.  Let us know if it is still not passing the number and we will be happy to have another look. 

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    Answered by prowrestlingtees on August 08, 2016 at 12:28 PM

    Still not passing the invoice final number

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    JotForm Support

    Answered by david on August 08, 2016 at 01:18 PM

    I am still doing some testing on my end but this may now be fixed.  If it is not, let us know if the email address is also still not being passed.  The value is only passed as an annotation in Authorize and should be filled if the field is also filled.

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    Answered by prowrestlingtees on August 09, 2016 at 03:55 PM

    It was working fine yesterday and now its not passing again

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    JotForm Support

    Answered by david on August 09, 2016 at 04:57 PM

    I will forward this to our developers to have a look.  We will let you know via this thread as soon as we have any further information.

     

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    Chief Technology Officer

    Answered by eee on August 10, 2016 at 04:08 AM

    Hey,

    Problem was related with the new PCI compliant servers,

    We fixed the problem yesterday,

    Kindest Regards,

    - Ertugrul.