Getting Error: 'Credit card number is required' when processing a form with credit card

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    Asked on August 08, 2016 at 11:58 AM

    Getting this error on all forms with a credit card processor.  We are obviously entering a correct CC #. 


    Was working fine as of yesterday. We tried clearing website cache, and re-setting up the form, but that did not fix.


    Please provide support as we are no longer able to process payments on our website.

    Error during transaction
    Credit card number is required. 

    Please go back and fix this

    Please help us resolve this asap!

    Thanks much!


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    Answered on August 08, 2016 at 12:50 PM

    I see that my colleague has already escalated your first thread to our backend team. You should receive the updates there. Here's the thread: