What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Credit Card numbers are not showing up correctly on the jot form submission.

    Asked by beeswrap on August 08, 2016 at 12:30 PM

    On the submission for it shows the first 4 digits and the last 4 digits the numbers in between are with a # sign?


    Why is this happening, in the recent pass the full credit card number has been shown.


    Thank you,


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    Answered by victor on August 08, 2016 at 01:12 PM

    Hello Denise,

    Unfortunately, collecting sensitive information, like CC information, violates our terms. To protect the information of our users we have modified all the CC information.

    If you require to collect this information you would need to use one of our payment fields.

    Sorry for the inconvenience.