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    Unable to take videos in an Android app using your form

    Asked by customdesignersinc on August 08, 2016 at 01:10 PM

    I embedded the form into an Android app and it will not allow my users to take videos.  Only upload them.

     

    However, it does allow my clients who have an iOS device to take a video.  

     

    I tried everything.  Does anyone know how to resolve this?

    Android app in unable to
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    JotForm Support

    Answered by david on August 08, 2016 at 01:43 PM

    It seems you have an older thread regarding the same issue:

    https://www.jotform.com/answers/823122-Won-t-allow-video-picture-taking-on-smartphone-mobile-app-using-Ionic-framework

    The answers in that thread are still valid.  There may not be a way to allow the app proper access permissions to the camera.