What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Credit card number is not showing correctly, is there something wrong with the forms?

    Asked by beeswrap on August 08, 2016 at 01:50 PM

    I have attached a screenshot so that you can see what the credit card number looks like on the form. It is in the payment field, I noticed this change in the last few submissions that I have seen.

     

    Thank you,

    Denise

    Screenshot
    credit card correctly credit card number
  • Profile Image

    Answered by victor on August 08, 2016 at 03:16 PM

    Sorry for the inconvenience, but collecting CC information using basic fields violates our terms. To protect the information for all our users we have modified all the Credit Cards collected.

    I strongly suggest you modify you form and use one of our payment fields to collect the information so you may process the payment and sell your items.