This form is in restore mode

  • adinnouti
    Asked on August 8, 2016 at 1:54 PM

    Hi Jotform, I am trying to preview (https://www.jotform.com//?formID=62205435028145) but getting this error message "Form not found" / "This form is in restore mode, please try again later.". Please can you help?

     

    thanks,

    Alex

    Page URL: https://www.jotform.com//?formID=62205435028145
  • Support_Management Jotform Support
    Replied on August 8, 2016 at 2:08 PM

    Hi Alex, you haven't logged in to your account for quite some time so it was placed in a dormant status. I have now reactivated your account so your form should be working by now.

    In case you're still having issues accessing your form, don't hesitate to let us know :)

  • rizaneb
    Replied on August 8, 2016 at 3:16 PM

    I have this same issue. Can you please reactivate mine too?

  • victor
    Replied on August 8, 2016 at 3:47 PM

    Hi @rizaneb

    I have re-activated your account. Accounts as placed in a dormant state when it is not being used. If you have any other question, please let us know.

  • tpbulger
    Replied on August 9, 2016 at 12:29 AM

    Hello, can you reactivate my account as well.
  • beril JotForm UI Developer
    Replied on August 9, 2016 at 2:45 AM

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    https://www.jotform.com/answers/901586