I cant login

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    Stevieq 
    Asked on August 08, 2016 at 01:56 PM

    I had my pass code saved on my laptop for many years now and i just tried to login and I cant seem to be abale to so i hit forgot pass pode it give me a mesaeg that you guys send a email and I have not received the email.

     

    what should i do i ahve lots of forms with you guys

     

     

    Stevie

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    victor
    Answered on August 08, 2016 at 02:10 PM

    I have just reviewed your email. It was located in our bounce list:

    Reason(s) : smtp; 550-5.7.1 Unauthenticated email from yahoo.com is NOT

    I have removed it. Can you please try using the FORGOT PASSWORD link again. If you do not receive the email, please let us know and we will be glad to resend the email for you.

     

  • Profile Image
    cancunvibe
    Answered on August 08, 2016 at 02:45 PM
    I already did it i figured out my pass code
    Let me ask you a question why when I add a new radio buttons to the form it
    shows up on my web site but when i send the form it does not send that part
    is there anyways for you to fix this issue

    ...
  • Profile Image
    victor
    Answered on August 08, 2016 at 02:48 PM

    To better assist you, I have moved your new question in another thread:

    https://www.jotform.com/answers/901219

    This will be answered shortly by our support team