I want to increase the amount of size allowed for a video upload

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    Asked on August 08, 2016 at 02:13 PM

    I'm accepting video uploads, and want to allow a bigger than 10 mb upload. It seems to cap at 10 mb and I want to discuss that.  I'm willing to go paid, but want to wait till the 100 mb cap is maxed out before increasing it.  Can you help?

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    Answered on August 08, 2016 at 02:45 PM

    You don't have to pay to increase the size allowed for a video upload. However, it is recommended that upgrade your account so you can store more uploaded files on your account. Here's how:

    You can change the size from 1024 KB from 1048576 KB (1GB). Please check this guide: https://www.jotform.com/help/33-Changing-the-upload-size-limit

    You can pick Bronze or Silver to upgrade your account upload space to 10 GB or 100 GB.

    Hope that answered your inquiry. Let us know if you need further assistance. Thank you.