What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Payment issue on registration form

    Asked by sunbird23 on August 08, 2016 at 02:14 PM

    I have a registration form that includes a section for Paypal payment for entry fees.

    I would like to also have a section that allows users to use Paypal to pay for optional t shirts.

    Jotform seems to want to place all payment items in one section, regardless of whether they are required or optional. The problem is, this allows users to register for an event by avoiding paying an entry fee, and just paying for a t shirt, for instance.

    registration form payment issue JotForm problem section
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    JotForm Support

    Answered by david on August 08, 2016 at 02:23 PM

    To have more customization over how your products are set up, you can set them up using regular fields like text boxes, check box fields etc.  You can then assign those options calculation values if needed:

    https://www.jotform.com/help/301-How-to-Assign-Calculation-Value

    Perform calculations on those values/options:

    https://www.jotform.com/help/259-How-to-perform-calculation-in-the-form

    Then pass that total to your payment field:

    https://www.jotform.com/help/275-How-to-pass-a-calculation-to-a-payment-field

    This will give you much more control over the layout of your products.