Email Notification: I do not recieve all the fields in the email

  • Profile Image
    cancunvibe
    Asked on August 08, 2016 at 02:47 PM
    Let me ask you a question why when I add a new radio buttons to the form it
    shows up on my web site but when i send the form it does not send that part
    is there anyways for you to fix this issue
  • Profile Image
    Mike
    Answered on August 08, 2016 at 02:58 PM

    The system does not update modified email templates. The email template on your form is most likely outdated. In order to fix this issue, please re-create the Email Notification.

    1) Delete current Email Notification.

    How to Delete Notifications/Autoresponder

    2) Add a new Email Notification.

    Setting Up Email Notifications

    This will create a brand new Email Notification with your current form fields and enabled auto-update.

    Please give it a try and let us know if you need any further assistance.