What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Having an issue with the hookup form

    Asked by swurvradio on August 08, 2016 at 03:05 PM

    Page URL:

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    Answered by victor on August 08, 2016 at 03:21 PM

    I have just view your site and was able to view the form with no problems. If you are still having issues, can you please provide the browser and version. We will be glad to help.

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    Answered by swurvradio on August 09, 2016 at 03:18 PM

    Yes you can view the form. But once you fill it out and submit thats when you get the error


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    JotForm Support

    Answered by BJoanna on August 09, 2016 at 04:39 PM

    I have tested your embedded form, but I was not able to replicate mentioned issue. When I submitted your form I got redirected to Thank You page. 

    From screenshot you provided it seems that you are using Internet Explorer. 

    I have tested your embedded form in Google Chrome and Internet Explorer 11. 

    Are you still unable to submit your form? If so, please try to re-embed your form with iFrame code to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Hope this will help. Let us know if you need further assistance.