Having an issue with the hookup form

  • swurvradio
    Asked on August 8, 2016 at 3:05 PM
  • victor
    Replied on August 8, 2016 at 3:21 PM

    I have just view your site and was able to view the form with no problems. If you are still having issues, can you please provide the browser and version. We will be glad to help.

    Having an issue with the hookup form Image 1 Screenshot 20

  • swurvradio
    Replied on August 9, 2016 at 3:18 PM

    Yes you can view the form. But once you fill it out and submit thats when you get the error

     

  • BJoanna
    Replied on August 9, 2016 at 4:39 PM

    I have tested your embedded form, but I was not able to replicate mentioned issue. When I submitted your form I got redirected to Thank You page. 

    From screenshot you provided it seems that you are using Internet Explorer. 

    I have tested your embedded form in Google Chrome and Internet Explorer 11. 

    Having an issue with the hookup form Image 1 Screenshot 20

    Are you still unable to submit your form? If so, please try to re-embed your form with iFrame code to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Hope this will help. Let us know if you need further assistance.