What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot pay by credit card, the operation fails, why?

    Asked by Hogwartsliveschool on April 05, 2012 at 03:19 PM
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    JotForm Support

    Answered by Goldo on April 05, 2012 at 03:30 PM

    Where does the process appear to fail? Can you share the error please? or you can retry to upgrade the account and see if it goes through this time.