What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Encryption

    Asked by DCEmike on August 08, 2016 at 05:08 PM

    How do I use the encryption settings? How do I export an unencrypted spreadsheet of my submissions?

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    JotForm Support

    Answered by BDAVID on August 08, 2016 at 06:07 PM

    There are some features, such as excel reports, that are not available for encrypted forms, please read the following article for more details: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them