What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is deactivated

    Asked by john  on August 08, 2016 at 09:34 PM

    I just created a a form and because one of my entries had an email on it you characterized it as a phishing document which it is not. I need to know how you can correct this issue.

     

    Thanks

    deactivated autosuspended
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    JotForm Support

    Answered by jonathan on August 09, 2016 at 01:13 AM

    I checked your form and I see it has components that triggers the Phishing filter to flagged your form as phishing form.

     

    Collecting login/userid/password data information using the form violates our Terms of Use.

    I suggest you remove those fields on your form that were againt the terms, so that we can request for re-activation of your form.

    Let us know if you need further assistance.