Feature Request: Auto Hide Empty Fields From the Notification Email

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    pdchard
    Asked on April 05, 2012 at 04:44 PM

    1) can I format submitted form to ONLY show those items that have been populated with data? Omitting those questions or assets that where not used or answered? Submitted form would be easier to recognize data when only data submitted shows in list.

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    Mike_T
    Answered on April 05, 2012 at 07:03 PM

    Currently, we have this kind of functionality for Radio Button, Check Box, File Upload, Scale Rating and Matrix (with Radio Button and Check Box inputs) fields. However, it works only for default notifications, if you change the notification body, all the fields will appear. We will try to improve this system in the future.

    Alternatively, you may delete field names from notification body and just leave field {tags}. Tags will not show any information for empty entries.

    Please also note that we have an option to Auto Hide Empty Fields on Submissions page, and it is possible to forward "clean" messages from that page.

    Please feel free to contact us if you need any further assistance.

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    kenneth
    Answered on March 23, 2013 at 04:49 AM

    Hi,

    We have a new feature in jotform. This is the "Hide Empty Fields on Emails" from advance tab under Preferences. Have you tried these already? Please confirm if these works in your side.

    Note: if the email alert has been edited, it becomes now 'dirty' if how we call it. Which means the said feature will not be work anymore, unless you recreate the email alert.

    Thank you,
    Kenneth