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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I transfer my account to another person?

    Asked by john.birrell on August 09, 2016 at 06:25 AM

    I have an account in my name which I set up to deal with forms for a charity I worked with.  I am now leaving the charity and wish to transfer the account to them.  Can you tell me how I do this.

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    JotForm Support

    Answered by Chriistian on August 09, 2016 at 07:07 AM


    If you just want the other account to have a copy of your forms, the other account can clone your forms. Please see How to clone an existing form from a URL for more details.

    But, if you want to move the forms including the submissions to the other account, we can do that for you if you give us the username of the other account. Please confirm which way you want it.


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    Answered by john.birrell on August 10, 2016 at 02:57 AM

    Thank you for a very quick reply.

    Could you please move the forms and the submissions to the account with the email address info@crusescotland.org.uk and the username Crusescotland.
    Thereafter please close this account
    Many thanks for doing this and for all your support since we moved over from Adobe Forms.  Please confirm when all is complete
    John Birrell
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    JotForm Support

    Answered by Chriistian on August 10, 2016 at 03:33 AM

    Per your request, all the forms and submissions from john.birrell have now been transferred to crusescotlanddea (info@crusescotland.org.uk ). Your john.birrell account has also been closed. If you have any other concerns, feel free to contact us again. Cheers.