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jeffminesAsked on August 9, 2016 at 7:42 AM
Hello,
My email responses do not seem to be working, even though everything appears to be set up correctly. The form is Career Lab Nominations for September 2016 (I am sorry if that is not the exact title but it's very close)
Many thanks
Jeff Mines
732-670-3357
jeff_mines@glic.com
Page URL: https://form.jotform.com/62033230038946 -
JanReplied on August 9, 2016 at 9:34 AM
Your email address is in the bounce list. It is the reason why you are not getting the emails.
I have remove it from the list now. You should be able to receive new notifications now. Please try white-listing our mail servers and IP addresses. Here's a guide: Whitelisting-JotMails-IP-Addresses
Please check these guides as well:
How-to-Prevent-Email-Bouncing-Related-Issues
How-to-Remove-Your-Email-Address-from-Bounce-ListIf you have any questions, let us know. Thank you.