Integrating Jotform with Constant Contact (CC) is a great idea, however

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    jranney
    Asked on April 05, 2012 at 05:46 PM

    Integrating Jotform with Constant Contact (CC) is a great idea, however CC is permission based and has a very strict anti-spam policy. The current method of integrating CC with Jotforms is problematic as it does not allow for permission based signup. It simply adds the form submitter to the email list without any knowledge to the form submitter. This will lead to spam reports on CC which is a very bad thing, and can actually lead to CC account cancellation. Of course, a simple permission checkbox or statement can be added to the form but this would not stop the submitter's name from being added to the CC list. We would then have to go into CC and manually delete the submitter from the list, which defeats the purpose of the integration. The CC integration needs to be set up with a check box asking the form submitter if it is OK to be added to the email list (The text of this field should be editable). If the form submitter un-checks the box, then he/she is not added to the list.

    I have contacted CC support with the same issue.



    This is a re-post of a comment on JotForm Now Integrates with Constant Contact

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    Mike_T
    Answered on April 05, 2012 at 08:51 PM

    Thank you for your comment.

    We are using official Constant Contact API, so our integration is completely legit.

    However, you are completely right, according to Constant Contact email permission policy, subscriber's permission should be clear.

    I would like to inform you that it is possible to make required agreement check box with us.

    Moreover, it is possible to use conditional logic on forms to hide form Submit button if agreement check box is not checked.

    Please take a look at the following example:

    http://form.jotformeu.com/form/20957516280355

     

    If you need any further assistance, just let us know. We will be happy to help you.

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    immwebmaster
    Answered on April 06, 2012 at 04:24 AM

    very nice answer! :)

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    gori-mathew
    Answered on April 06, 2012 at 04:47 AM

    Welcome and thanks for using Jotfrom.

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    luchtmeijer
    Answered on April 08, 2012 at 02:18 AM

    The suggested sulution causes the subscriber to fill in an extra form if he/she wants a subscription. And if you make such a checkbox on your standard forms, people who don't want to subscribe can't submit. A checkbox to deside wether you want a subscription or not should have effect on the list in CC for integration. If the checkbox is on, then integrate; if the checkbox is off, then don't

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    abajan
    Answered on April 08, 2012 at 03:11 AM

    Well then we're back to square one: As stated by jranney "The CC integration needs to be set up with a check box asking the form submitter if it is OK to be added to the email list (The text of this field should be editable). If the form submitter un-checks the box, then he/she is not added to the list."

    This seems like a reasonable suggestion and as such, I will submit it to our developers. Hopefully it's doable.

    Incidentally, do any of you have a direct link to the Constant Contact email permission policy document?

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    uniforms4all
    Answered on April 09, 2012 at 08:17 PM

    I really hope that this suggestion gets integrated. Constant Contact has always been strictly permission based as they count the number of spam reports for every newsletter and sends. If you get more than 1 spam report for every 1000 emails sent, your account gets flagged.

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    jranney
    Answered on April 10, 2012 at 01:39 PM

    Sorry I don't have any specific contacts except support@constantcontact.com

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    Scene13
    Answered on May 15, 2012 at 01:53 PM

    Agreed. This is critical to the integration of CC on a JotForm contact form.

    The submitter must be able to select whether or not to opt in and be added to the CC contact list.

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    jonathan
    Answered on May 15, 2012 at 06:38 PM

    Thank you all for the information.

    A ticket for the feature was already with our dev team.

    You will be all informed when progress update on it is available.

    Thanks.

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    PoppiesBlooming
    Answered on August 14, 2012 at 08:37 PM

    Any news on this? I have a form I'd like to add an option to be added to our email list but the information on my form is used for other purposes so I can't add it if their saying yes is compulsory for the form to be submitted.

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    NeilVicente
    Answered on August 15, 2012 at 03:11 PM

    @PoppiesBlooming

    Unfortunately, we haven't heard any updates from our developers yet.

    I can think of a workaround to this, although when a user allows his details to be added to the mailing list, he will need to submit another form (prefilled with his details from the original form - so he only needs to click the submit button in the other form).

    If you're up for it, I will show you a sample form and instructions on how it can be accomplished.