What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not found. This form is disabled.

    Asked by Mustafa Keser  on August 09, 2016 at 09:25 AM



    i am using jotform for a long time and i like to use but today i tried to do 1 more form for my new web page but i get problem: "Form not found This form is disabled."   what is the problem? why i have this problem and my all form is not working now.

    i need help about this, please.


    thank you and best regards.


    Mustafa Keser

    Page URL:

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    JotForm Support

    Answered by Jan on August 09, 2016 at 12:05 PM

    It seems that you don't have an account with JotForm. I searched our database and I only found a guest account (guest_62214348812048) that has no forms.

    Normally, if you got that error, it is possible that your account is suspended. 

    I checked your webpage and I didn't see any JotForm forms on it. Please provide the form ID or the URL of the webpage where the form is embedded.

    We'll wait for your reply. Thank you.